FAQ

How To Buy & FAQ

• How long has your company been established?

  Our company has more than ten years of experience in this industry. Since the first conveyor system was delivered in 2014, we have shipped over 3000 units. In addition, we have launched the "FlexMod" brand and actively promoted it as our product line for sales and marketing purposes.

• Compared to products from other competitors, what are the advantages of your products?

  Our products are engineered using the finest DuPont POM100P grade material from the United States. We also have our own aluminum profile CNC bending and rounding equipment from a well-known Italian brand, ensuring controlled quality and fast delivery. The bending accuracy can be controlled within 1mm. Our unique lubrication formula and production process effectively prevent issues such as chain elongation, powder shedding, and noise.

• When choosing a conveyor system, what factors should be considered?

  The factors to be considered when choosing a conveyor system are mainly depending on the different requirements and industries, but the standard factors to always be considered are:
      The weight and dimensions of the loads to be handled.
      Characteristics of the pallets.
      Required conveyor speed.
      Height of the packaging line and compatibility with other conveyors.
      Other functional requirements (turning, lifting, connection with forklifts, etc.)

• Using flexible material handling solutions, what operations can be completed during material conveying?

  Flexible material handling components and systems can achieve operations such as distribution, sorting, merging, and diverting during material conveying processes.

• What are the advantages of chain conveyor systems?

  Chain conveyor systems, with their modular design, are easier to maintain and install, have energy-saving designs resulting in lower energy consumption, and offer higher conveying capacity, stable conveying speed, and accuracy.

• Which types of products can chain conveyor systems be used for?

  Chain conveyor systems are suitable for various types and shapes of products.
  Due to the characteristics of chain conveyor systems, they can perfectly transport a wide range of materials, from bulk materials to packaged ones, supporting items and materials that can be boxed, bagged, canned, and loose.

• What are the advantages of plastic chain conveyor systems?

  Plastic chain conveyor systems utilize plastic conveyor chains which provide exceptional durability, corrosion resistance, tear resistance, and the capability to endure demanding working conditions and heavy loads.
  
  Plastic conveyor belts don't stick to materials, so they're easy to clean and particularly suitable for industries with stringent hygiene standards such as food and pharmaceutical transportation.

• Can modular conveyor belts be used in corrosive environments?

  FlexMod’s conveyor belts are suitable for moderate to heavy abrasive applications but must follow specific product recommendations and conveyor design guidelines. For more information, please contact our online customer service.

• What is the temperature range for belt materials?

  Our belt conveyor systems are designed to handle materials within a wide temperature range, from -60°C to 260°C.
  
  It's essential to select the specific materials based on your operating temperature needs for optimal performance.

• Can you help me confirm what kind of conveyor system I need to choose?

  Of course! Our experienced sales and engineering team can guide you in choosing the right conveyor system for your specific needs. We offer tailored solutions that cater to various industries, ensuring optimal performance. Moreover, we also arrange onsite sales visits in specific regions for your convenience.

• Are your products pre-assembled or do we need to assemble them?

  Absolutely, our products come fully pre-assembled, so you won't need to worry about assembling them on-site. This saves you time and effort during installation. We also take special care to protect the goods during transport by disassembling support legs and motors and packaging them together with the equipment on the transport pallet.

• Your company's conveyor system components are compatible with other brand systems?

  Yes, our company's conveyor system module components are compatible with other leading brands such as FlexLink, FlexMove, and Rexroth conveyor systems.

• Do you offer standard products?

  Yes indeed, we provide a range of standard conveyor systems and components based on your material handling needs. Our engineering team provides consistent support during the design phase. We also manufacture various other conveyor types. Feel free to reach out for further details.

• Can you provide training?

  We offer on-site project management or installation support as needed. Additionally, our engineering and estimation teams are ready and happy to provide basic training and support.